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TopShopper Classic - Support Index

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TopShopper Classic

For more specific help than available below, please email helpdesk@topshopper.net
We aim to reply within 24hrs.

For knowledge base and Questions and Answers Click Here

Known Issues - ASP Version

Topshopper - ASP Version is designed to work on Windows Servers. If it is used on another type of server with none windows ASP then, although it may work satisfactorily, we cannot support it.

On some servers (mainly NT servers), file permissions are set to 'read only' by default. If this is the case, you will need to contact your hosts and get them to change the required files to 'read/write'. Please see readme.txt file for more information.

Known Issues - PHP Version

TopShopper PHP will work on both Windows and Unix/Linux servers. However, there are many different versions of PHP used and the set-up may also vary. Run the '/shopcart/admin/diagnostic.php' script to check compatibility.

On some servers, the document root is incompatible with the TopShopper files. Simply follow the instructions in the 'readme.txt' file to overcome this.

On some servers, file permissions are set to 'read only' by default. If this is the case, you will need to change the required files to 'read/write'. This can usually be done by using CHMOD through ftp. Change the permissions to 'read and write' ie. CHMOD 666. Please see readme.txt file for more information.

Integration Documents
Click here to download
TopShopper Classic Only

This section provides the integration documents in PDF format.

Get Simple Buttons
Click Here for ASP Version
Click Here for PHP Version
TopShopper Classic Only

This section will help you make 'Add Buttons' for your store. Fill in the details and press 'Get Button Code'. You will be given a selection of button arangements with the appropriate HTML code to insert into your web pages.

Get Advanced Buttons
Click Here for ASP Version
Click Here for PHP Version
TopShopper Classic Only

This section will help you make 'Add Buttons' for your store. These 'Add Buttons' also allow the shopper to choose the 'Type' of some product. For example, products may only differ in size or colour. You can add a drop-down menu to allow shoppers to choose the type of product they want.

Postage Tables
Click Here for Postage Tables
TopShopper Classic Only

This section will help you make Postage Tables for your store. Postage is calculated based on weight. These tables work for shops trading in England, Wales and Scotland. However, they can be modified to work in any other country.

Host your e-commerce on a Dedicated Server
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Renting dedicated servers is all about control, resources and flexibility. With your own box you have full remote admin control and unlimited flexibility over software installation.

Host your e-commerce on a Virtual Server
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The term Virtual Host refers to the practice of maintaining more than one server on one machine, as differentiated by their apparent hostname.

What about Secure Servers
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SSL is short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection.

Payment Gateways
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A payment gateway is a separate service and acts as an intermediary between the merchants' cart and all the financial networks involved with the transaction, including the customers' credit card issuer and your merchant account.

Marketing Strategies
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Search Engine Optimisation, Search Engine Promotion, Pay Per Click Advertising and Google AdWords Advertising.

Topshopper is a product of Topdown Active Web Designs - http://www.topdown.co.uk